Tuesday, September 11, 2007

Misplaced That User's Manual? Find It Online

Next time you're thinking of turning the house upside down to search for that missing user's manual you so desperately need, turn to the Web instead. Fact is, many manufacturers are making product documentation like user manuals, available for viewing online through their Web sites.

Depending on the site, you'll usually find this type of information by clicking on the section of the homepage labeled, Support or Customer Support. Once you're at that section of the Web site look for phrases or terms like, manuals, operating manuals, user guides, or some similar variation thereof and make sure to have your product name and/or product identification number (model number) handy to make it easier to locate the right user manual.

As an example, let's imagine that you've purchased a Panasonic product but have lost the user's manual. Here's how you'd locate it online:
  • Go to www.Panasonic.com and click on Support (at top of page).
  • On the resulting Customer Support page click on operating manuals (top right hand column of page).
  • Now you'll find yourself on the Operating Manuals page-just follow the instructions presented and you'll be able to view the user manual you're looking for online!

Keep in mind that since every Web site is different, the steps you'll have to take to view user manuals online may vary. And though you might not find every user manual you're looking for online, you might be surprised at how many you do!

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