How To Use The Web To File A Complaint About A Company

The Problem: A company has wronged you somehow and you want to register a complaint.

The Solution: Register a complaint with The Better Business Bureau-but save your postage stamp and do it more quickly online at their Web site, instead!

Here's how:

• Go to the Web site of The Better Business Bureau.
• Under File A Complaint (at top of page) click on the appropriate category depending on the nature of your complaint-either Business, Lemon Law/Auto Warranty or ID Theft.
• On the resulting page, after reading about complaint acceptance guidelines and related information, click Next at the bottom of the page and fill out the online complaint forms presented to you.

In addition to filing complaints at The Better Business Bureau site, you can also use it to stay on top of the latest BBB news, check out company reliability reports, locate a Better Business Bureau in your area, and more!